Devices
Speaker or headphones
Batteries, charging, drivers and connections. Diagnosis $30.000 – $50.000, included in every request for this device.
What is wrong?
- Short play time
Usually: battery replacement - Does not charge
Usually: charging port repair, battery replacement - Distorted or one side silent
Usually: speaker driver replacement - Sound cuts when the cable moves
Usually: cable or jack repair - Does not pair or turn on
Usually: bluetooth or board repair
Repairs and prices
| Repair | Price range |
|---|---|
| Battery replacement Short play time or no charge. | $80.000 – $180.000 |
| Charging port repair Does not charge. | $70.000 – $140.000 |
| Speaker driver replacement Distorted or no sound on one side. | $90.000 – $220.000 |
| Cable or jack repair Sound cuts when the cable moves. | $50.000 – $100.000 |
| Bluetooth or board repair Does not pair or turn on; quoted after diagnosis. | Quoted after a look |
Prices in Colombian pesos as ranges for parts and labour together. NEXO confirms the exact repair and price after looking at the device.
Before you bring it
- Back up your photos, contacts and files if the device still turns on.
- Do not write passwords in the app. If a test needs the device unlocked, NEXO asks you in person.
Plan a repair
Every device in one request
Add up to 5 devices, tick what is wrong, choose the repairs and see the price range before you send it to NEXO.
Open the planner