Devices

Laptop

Screens, keyboards, batteries, cooling and upgrades. Diagnosis $40.000 – $70.000, included in every request for this device.

What is wrong?

Screen broken, dark or striped
Usually: screen panel replacement
Keys missing or not typing
Usually: keyboard replacement
Short battery life
Usually: battery replacement
Hot, loud or shuts down
Usually: cleaning and thermal paste
Charger must be held at an angle
Usually: charging jack repair
Slow start-up
Usually: ssd upgrade, 500 gb, installed, system reinstall and drivers
Freezes with many programs
Usually: memory upgrade, 8 gb, installed
Hinge loose or broken
Usually: hinge repair
Pop-ups or viruses
Usually: system reinstall and drivers
No power or no image
Usually: board repair

Repair	Price range
Screen panel replacement Broken, dark or striped screen.	$350.000 – $800.000
Keyboard replacement Keys missing, stuck or not typing.	$150.000 – $350.000
Battery replacement Short battery life or no charge.	$220.000 – $450.000
Cleaning and thermal paste Hot, loud fan or sudden shutdowns.	$80.000 – $150.000
Charging jack repair Charger must be held at an angle.	$120.000 – $220.000
SSD upgrade, 500 GB, installed Faster start-up; files moved over.	$250.000 – $400.000
Memory upgrade, 8 GB, installed More programs open at once.	$180.000 – $300.000
Hinge repair Loose or broken hinge.	$120.000 – $250.000
System reinstall and drivers Slow, infected or not starting.	$70.000 – $120.000
Board repair No power or no image; quoted after diagnosis.	Quoted after a look

Prices in Colombian pesos as ranges for parts and labour together. NEXO confirms the exact repair and price after looking at the device.

Back up your photos, contacts and files if the device still turns on.
Bring the charger.
Note the exact model from the label on the back.
Do not write passwords in the app. If a test needs the device unlocked, NEXO asks you in person.

Plan a repair

Add up to 5 devices, tick what is wrong, choose the repairs and see the price range before you send it to NEXO.