Devices
Tablet
Screens, batteries, charging and software. Diagnosis $30.000 – $50.000, included in every request for this device.
What is wrong?
- Cracked screen or touch problems
Usually: screen replacement - Battery drains fast
Usually: battery replacement - Does not charge
Usually: charging port repair, battery replacement - Slow or stuck
Usually: software restore - Does not turn on
Usually: battery replacement, board repair
Repairs and prices
| Repair | Price range |
|---|---|
| Screen replacement Cracked glass or touch not responding. | Standard part: $250.000 – $500.000 Higher-grade part: $450.000 – $950.000 |
| Battery replacement Drains fast or shuts down. | $180.000 – $320.000 |
| Charging port repair Slow or no charging. | $100.000 – $180.000 |
| Software restore Slow, stuck or failing updates. | $50.000 – $90.000 |
| Board repair Quoted after diagnosis. | Quoted after a look |
Prices in Colombian pesos as ranges for parts and labour together. NEXO confirms the exact repair and price after looking at the device.
Before you bring it
- Back up your photos, contacts and files if the device still turns on.
- Take out the SIM card, the memory card and the case.
- Bring the charger.
- Do not write passwords in the app. If a test needs the device unlocked, NEXO asks you in person.

Plan a repair
Every device in one request
Add up to 5 devices, tick what is wrong, choose the repairs and see the price range before you send it to NEXO.
Open the planner